Delivery
Free Delivery
Delivery is free for all UK orders over £60.00*. Any orders below this threshold will be subject to a carriage charge of £6.75. Any items requiring specialist carriers to ship to the end destination will be quoted at cost and informed at Check-out.
*Exclusions Apply: Mainland UK delivery only. Offshore delivery terms available on request. Some larger items, such as furniture, mobility scooters and bulky items are excluded from our normal delivery terms and a quotation for delivery will be provided on request. We reserve the right to hold delivery until carriage terms have been agreed.
Despatch Estimates
Whilst you should expect delivery within 2-3 working days, please note that despatch estimates are just that. They are not guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
Claims for Non-Delivery
Claims for non-delivery must be made in writing within 7 days of the anticipated delivery date, or we accept no responsibility for loss of delivery. Damaged and missing items must be reported within 3 days of delivery, in writing, or we shall not be liable.